With the software TRICAD LITE, each retailer can guide the customer through a 3D bathroom design and support the company in managing orders.
N.B. the software may have problems running on Windows 7 with the introduction of new updates. The program is not supported by Windows Vista, Windows XP or earlier versions of Windows.
How do I install the graphics software?
Has your licence expired or been deactivated?
If you have just installed the program, this is normal. This means that your registration is being processed and it will be activated soon.
If the message appears after 24 hours, or if you were already using the software, please send an email with the activation code to: email@example.com
Can I use the software on multiple workstations?
Yes, there are 2 ways to do this:
The program is not working properly
Is your program not working properly? Are the prices not appearing? Are the furniture graphics not being displayed correctly?
These errors are very often caused by the antivirus software installed on your PC. The only way to solve the problem is to deactivate your antivirus software and launch the program. The files will start downloading and the problem should be resolved.
If the problem persists, reinstall the program (with the antivirus deactivated). You can reinstall the program over the one already on your PC, so as not to lose your previous registration and login.
If it still does not work, you will need to uninstall the previous program, delete all of its folders and install it again from scratch (with the antivirus deactivated). If you have any problems, please contact us.
Is the software free?
The software is free of charge for all new customers (for the first year) and for those with a turnover of more than € 10,000.
Customers who do not meet this requirement must pay for the software. The cost of an annual subscription is € 100 + VAT.
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